I first engaged Chillybin to undertake an audit of my website, ONGOLO.com which had been built by an incompetent website design firm in the United States. After my website suddenly stopped working one weekend, Shaan did a quick audit in a couple of days that uncovered the many things that had been done incorrectly. He was also able to do some quick fixes to get me back online. I was so impressed that I hired Chillybin to do a website rebuild.
I would highly recommend Chillybin for the following reasons:
* Very professional and knowledgeable: as someone who knows little about coding and building websites, I benefitted from the advice I received about everything from website layouts to plugins and overall website performance and how this would affect the user experience. That expert advice made such a difference and cut down the time spent on the design phase.
* Commitment to deliver as promised: Chillybin does not overpromise and underdeliver. Unlike the American firm that used every excuse in the book to explain delays (including the developer died), the team delivered as promised and knows how to manage expectations
* Value for money: you get what you pay for. Chillybin cost me more than the cowboys but they delivered a superb website and used the best WordPress tools out there. Given the headaches I got before by building my website three times on the cheap, I will never make the mistake of not using professionals
* Training: I received two training sessions on how to navigate the website which were super helpful. I had no idea how to navigate my previous website. Good developers will always be generous with their time to teach
* After-sales service: I happily signed up to the 12 months care package after the website was built and the team was happy to help me when I accidentally deleted something. Its little things like that that mean so much
Overall, I am very happy with the service and will engage Chillybin again as my blog grows even though I have now left Singapore for London. Trust is important and I felt that Chillybin had my best interests at heart. Many thanks and best wishes to Shaan, Leyster and Veena!